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On the Importance of Measuring Outcomes

Dear Colleagues:

Enclosed is a link to a recent post by Rick Matsen entitled, “What is the best way to measure shoulder outcomes?” Dr. Matsen references Codman’s words, "Every hospital should follow every patient it treats, long enough to determine whether or not the treatment has been successful, and then to inquire, 'if not, why not' with a view to preventing similar failure in future."

But even more important is to measure what matters to the patient.

I hope you carefully consider this and make it part of your approach to patient care. In the words of Prof. Robert Kaplan at Harvard Business School, “If you don’t measure it, you can’t manage it. And if you can’t manage it, you can’t improve it.” So, the only way we can improve as surgeons is to make measurement the platform for all our care.

Kind Regards,

“JP” Warner MD

Founder, CSS

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