How to (Actually) Change Someone's Mind

Dear CSS Members and Colleagues:

Enclosed is a brief posting from HBR on how to negotiate change with individuals who are resistors. Change management has been the subject of many academic and opinion pieces. There are over 4 Million Results when one searches on Google for “Change Management”. Here is a succinct strategy on how to address different individuals with whom you may need to negotiate. I hope this is helpful.

Best Regards,

JP Warner

Founder, CSS

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